Terms of service

General Terms and Conditions of Business

Information for consumers on distance selling contracts
and customer information on electronic commerce contracts

1 Scope

For all business relations between us and the purchaser the following General Terms and Conditions of Business in the version current on the date of the order shall apply to orders through the Internet shop.

2 Conclusion of the Contract

The display of our products in our Internet presence constitutes solely an invitation to the customer to issue an offer to enter into a contract.
By sending an order the customer makes an offer within the meaning of 145 German Civil Code. The customer shall receive a confirmation of receipt of the order by e-mail.

The contract comes into being with us, when we accept the customer's offer within 2 working days of the despatch of the order in written or textual form. The date of receipt by the customer of the declaration of acceptance is definitive in this respect.

A working day is every calendar day, which is not a Sunday or a statutory Federal German public holiday.

3 Delivery, shipping costs, transfer of risk

Delivery is made at the shipping costs shown in each individual case. If the customer is a consumer, we bear the shipping risk in every case irrespective of the shipping type. If the customer is a merchant, all shipping risks and hazards pass to the customer, as soon as the goods have been surrendered by us to the authorised logistics partner.

4 Retention of title

Once delivered, the goods remain our property until payment in full of the purchase price.

5 Payments

Only the types of payment advertised at any given time shall be accepted from the customer in the course of the ordering process.

6 Liability for defects
The statutory provisions on liability for defects shall apply.
7 Information for consumers on distance selling contracts and customer information on electronic commerce contracts
a) We are not subject to specific codes of conduct, unless they have been mentioned in the foregoing.
b) You can identify any input errors made in issuing your order in the final confirmation prior to sending your contractual declaration and correct them by means of the delete and modify functions prior to sending your order.
c) Please find the material properties of the goods offered by us and the term of validity of any limited-term offers in the specifications of the individual products within our Internet offer.
d) The language to be used for concluding the contract shall be German.
e) You may assert complaints and claims for defects at the address given in the provider identification.
f) We do not save the text of the contract and therefore we are unable to give you as our customer access to it.
g) Please find information on payment, delivery or completion in the offer.

8 Miscellaneous

The law of the Federal Republic of Germany and the respective General Terms and Conditions of Business shall apply to the contractual relationship between us and the customer. If the customer is a consumer, the statutory regulations and rights, which apply to consumer protection under the law of the State in which the consumer customarily resides and from which no deviation is possible, shall remain unaffected by this agreement. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.